Rental Property Maintenance - Pure Rentals Property Management

Rental Property Maintenance

As the owner of a rental property, it is your responsibility to ensure the property is kept in good condition and offers comfortable living for your tenants. Therefore, if the property requires maintenance to be carried out, it may be your responsibility to pay for the repairs.

However, the tenant is responsible for ensuring the property is left in the condition in which they began their tenancy, and ensure no damage is caused during their stay. In which case, if the tenant causes damage to the property, it may be their responsibility to ensure the issue is rectified.

If maintenance is required at the property, the tenant is required to provide a request in writing. Following the request, you will be contacted to determine whether you consent for the maintenance to be done. If agreed, we will engage a suitable contractor to ensure the work is carried out. If the contractor requires additional maintenance to be completed, we will contact you for your decision.

Emergency Maintenance

Emergency maintenance is an issue at the property that could affect the health and safety or living conditions of the tenant. For example, if a pipe bursts in the kitchen and starts damaging your property it is our first priority to organise a contractor to resolve the issue as soon as possible.

We will contact you as soon as possible to discuss the emergency and to plan for any further maintenance required to prevent any further issues. For more information regarding emergency maintenance, visit the RTA website here.

  • What Should I Do For After Hours Maintenance? Pure Rentals has an emergency after hours number for tenants to call for maintenance issues. There is also a section on our website for Tenants regarding maintenance:  http://purerentalspropertymanagement.com.au/tenants/maintenance/
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